Flashcards

The Theory of Constraints (ToC) aims to identify and address bottlenecks in business processes. It involves focusing efforts on improving a process's most important limiting factor until it is no longer a constraint.

Unlike speed, which only describes the magnitude of an object's movement, velocity is a function of speed and direction. It describes both the magnitude and the direction of an object's movement.

The OODA loop is the Observe–Orient–Decide–Act process for making fast decisions in high-stakes situations. It involves information gathering, data analysis, decision-making, and action before repeating the process with new data.

Headcount planning is a strategic exercise to ensure that an organisation has the correct number of people with the right skills to achieve business objectives.

In the workplace, political capital refers to the accumulation of resources and power built through relationships, trust, goodwill, and influence between team members of the same organisation.

Outcomes are the results, and outputs are the activities that support the desired results. If you focus on the correct output, the outcome will eventually materialise.

Employee-to-Employee learning enables team members to learn and grow from the best experts within the company while reinforcing engagement and encouraging social connections.

A flywheel is a system that will generate dynamic momentum through a logical sequence of actions over a long period.

Team rituals are actions that team members repeatedly perform, according to a set sequence, and with clear intent.

A delegation matrix is a mental model allowing team leaders, or team members, to decide what to delegate and to whom.